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  • ICO Registered & Consumer Rights Act Compliant
  • Consumer Rights Act 2015 Specialists
  • 100% Secure & Confidential

Consumer Rights Document Preparation

Don't Let Big Companies Get Away with it. We Help You Fight Back - The Right Way

Invictus Advisory Services — expert document preparation for PCP mis-selling, faulty goods, and consumer rights violations.

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SEE HOW IT WORKS
No obligation. Confidential and professionally prepared, in line with consumer rights guidance.

ICO Registered & Compliant

Consumer Rights Act 2015 Specialists

100% Secure & Confidential

CASE HANDLED

0 +

RECOVERED

£ 0 M

CLIENT SATISFACTION

0 %

THE PROCESS

How It Works — 4 Simple Steps

01

Tell Us Your Story

Fill in our quick online form. Takes 3 minutes.

02

We Prepare Your Documents

We review the details you provide and prepare professional, ready-to-send complaint documentation.

03

You Send It

We give you the finished letter and clear instructions — you send it yourself and stay in full control.

04

Next Steps

We help you understand your next steps once a response is received.

OUR EXPERTISE

We prepare All Types of Claims

PCP / Car Finance Mis-Selling

Undisclosed commissions, unfair terms.

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Faulty Goods & Products

Defective items, refused refunds.

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Financial Mis-Selling

PPI, loans, unsuitable products.

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Package Holidays & Travel

Cancellations, breaches of contract.

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Consumer Credit Disputes

Unenforceable agreements under CCA 1974.

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Trader / Retailer Disputes

substandard workmanship and service issues, substandard work.

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PRICING

Choose Your Package

BRONZE

£149

  • Single claim assessment
  • Letter of complaint drafted
  • 8-week response window tracked for you
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SILVER

£249

  • Everything in Bronze
  • FOS escalation pack prepared for you to submit
  • Priority document preparation
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  • MOST POPULAR
GOLD

£399

  • Multi-claim support
  • Dedicated document advisor
  • Full FOS escalation pack prepared
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PLATINUM

£599

  • Complex cases & portfolios
  • Senior advisor assigned
  • End-to-end document preparation and guidance
SELECT PACKAGE
Our form guides you
  • Not sure which package?

WHY INVICTUS

Why Thousands Trust Invictus

We operate under the Consumer Rights Act 2015, the Consumer Credit Act 1974, and Trading Standards guidance. We do not make promises we cannot keep — we give you the tools and guidance to make your case as strong as possible.
  • Fully Trading Standards Compliant
  • Transparent Fixed Pricing
  • No Jargon, Just Results
  • 100% Digital — Fast & Secure

TESTIMONIALS

Real People. Real Results.

“I had no idea where to start with my car finance complaint. Invictus prepared everything for me in plain English — I just had to send it. Straightforward and genuinely helpful.”

J. Ahmed Essex

"After weeks of getting nowhere with the retailer myself, Invictus put together a proper formal complaint for me. Sent it off and had a response within days."

L. Carter Manchester

“Clear, professional, and easy to follow. They prepared my complaint letter and explained exactly what to do next — I stayed in control the whole way through.”

S. Osei Birmingham

Ready to Claim What’s Yours?

Take 3 minutes. Fill in our form. We prepare everything else.

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